FAQ - Hosting
Hosting Speed / Specifications
What is your hosting connection speed?
What is a hosting fee?
Web hosting is how your website remains visible to the worldwide public at all times.
We use very high spec'ed servers (dedicated computers) in a quality data center, with highspeed redundant internet connections, uninteruptable power supplies, etc. Your hosting fee also contributes toward our helpdesk and advanced CMS services.
What is your A record?
We prefer you to enter a CNAME record of hosting.cms-tool.net, but learn more about A records here
Redirect one domain to another
How to redirect one domain name so it goes to your main domain or remove a redirection.
Outage - I can't see my website
A process to follow if you can't see your website.
How can I check my bandwidth usage?
There are different plans available to suit the amount of traffic your site attracts. But are you on the right plan? How can you check?
Slow speeds and Load balancing
Learn more about our hosting infrastructure and how you can test specific web servers or access a previous days version of your website
Backups - All about Backups
We have lots of different sorts of backups, read more to understand.
Moving away from us
Sad to hear, but here are some tips for your new web host when transfering your website.
Security - How secure are our servers?
Find out about our security here
How do I change my hosting plan?
You can change your hosting plan via the ACCOUNTS button at the top right of the CMS
FAQ Topics
Building your site
Advanced Page Types
E-Commerce
- Shopping Basics
- Category Management
- Products
- Product Options
- Layout and Formatting
- Payment Options
- Processing Orders
- Advanced Ecommerce
- Product Pricing, Currencies
- Plugins
- Wholesale
- Rental, Booking and Appointment Systems
- Couriers / Shipping
- Stock & Quantities
- Vouchers, Discounts, Loyalty Points
- Selling Photos / Prints
- Shopping Cart Add-on Page types
- Advanced APIs / Add ons
- Point of Sale (POS)
- Reports
- Orders / Invoices
Email & Membership
- Member Management
- Members Pages / Template Customisations
- From Addresses and Reply To Email Notifications
- Global Enquiry form options
- Standard Field Names
- Webmail
- Bulk Email
- CRM Features
- Email Campaigns
- Forums & Blogs
- Pop3/Imap Email Services
- Scams and Hoaxes
- Lead Magnets / Growing Your Customer Database
- Form Spam Filtering